Sustainability program

Flughafen München GmbH’s sustainability strategy is derived from the core elements «Material issues» of sustainable development identified in the Materiality Analysis and their implementation plan as part of the strategic Sustainability Program.

The Sustainability Program 2020 was expanded to include the contents of the ACI Sustainability Strategy. For this purpose, the «Material issues» were merged with the focus areas of the ACI.

Overall, FMG’s sustainability strategy contributes to the global United Nations Sustainable Development Goals. The holistic understanding of sustainability is driven by the application of a Balanced Business Model that integrates all three perspectives of sustainability.

Every year, dedicated discussions are held to update the strategic sustainability program with the relevant units and assess achievement of targets.

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Balanced Business Model

 

Greater consideration of non-financial key figures

 

Implementation concept for the identification and regular recording of control-relevant non-financial key figures

 

2022

 

50%

 

8

 

 

Stronger implementation of relevant non-financial KPIs in the existing management tools of Group controlling

 

2022

 

10%

 

 

 

Development or application of methods for calculating/measuring non-financial and financial KPI values

 

Ongoing

 

Ongoing

 

 

Updating the Group strategy

 

Concretization of the 2030 strategy into an implementation roadmap

 

Ongoing

 

Ongoing

 

 

 

Quantification of group targets and measures in the integrated strategy and planning process

 

Ongoing

 

Ongoing

 

Economic resilience

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Economic Development

 

Streamlining the organizational structure

 

Implementation of various organizational projects to create more efficient and crisis-adapted organizational structures

 

2021

 

100%

 

8

 

Adjustment of personnel capacity to lower personnel requirements

 

Develop highly socially responsible measures such as early retirement schemes or volunteer program

 

2021

 

100%

 

 

Reduction in personnel costs in the Group

 

Reduction in overtime and short-time work and implementation of the emergency tariff after the end of short-time work

 

2023

 

70%

 

 

Strengthening the FMG Group’s resilience to critical business process failures

 

Implementation of a holistic business continuity management system in the FMG Group

 

2024

 

10%

 

Corporate governance and business ethics

ACI Material Topics

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Human Rights, Values & Ethics Sustainable Supply Chain

 

Establishment of a Code of Conduct in the group

 

Creation of a Code of Conduct

 

2021

 

100%

 

8,
12,
17

 

 

Implementation of the Code of Conduct in the group through training and increased internal communication

 

2022

 

60%

 

 

Establishment of a sustainable supply chain

 

Implementation of the requirements of the Supply Chain Due Diligence Act in the relevant procurement processes (integration of the Code of Conduct and the measures from risk management in the purchasing guideline and the purchase to pay process)

 

2022

 

30%

 

 

Integration of holistic sustainability into risk management

 

Introduction of systematic processes for the specific identification, prioritization and management of non-financial opportunities and risks (e.g. climate-related risks)

 

Ongoing

 

Ongoing

 

 

 

Preparation of calculations and expert assessments on the impact of exceptionally heavy and persistent rainfall events on Munich Airport

 

2022

 

50%

 

 

Identification of the role of the airport in dealing with human rights issues

 

Awareness-raising measures among the workforce, e.g. regarding topics like human trafficking

 

2023 (extended)

 

10%

 

Aviation development, safety and security

ACI Material Topics

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Economic Development Quality of Service & Passenger Experience

 

Ensuring smooth and efficient air traffic

 

Use of the current lower traffic figures to carry out renovation work on the runways in the most resource-efficient way possible and with the least possible disruption of air traffic

 

2021

 

100%

 

9,
15

 

 

Provision of an Airport Operations Plan (e.g. as a KPI dashboard) for increased situational awareness of the companies involved in flight operations at the MUC campus and thus more efficient utilization of existing resources and infrastructure.

 

2022 (extended)

 

40%

 

 

 

Further development of the Airport Community App, which provides relevant information in digital form for all target groups operating at the campus (e.g. airlines, airport operators, authorities, handlers)

 

Ongoing

 

Ongoing

 

 

Reduction in the rate of bird strikes

 

Prevention of possible collisions through professional biotope management (for example, through an adapted mowing concept)

 

Ongoing

 

Ongoing

 

Digitalization

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Quality of Service & Passenger Experience

 

Digitalization and personalization of the customer experience

 

Bundling of touch points for customers via airport and partner channels and optimization of personalized approaches and offers

 

2023

 

20%

 

8,
9

 

 

Automated answering of queries via various channels and ensuring round-the-clock service through a chatbot

 

2024

 

25%

 

 

Digitalization of the working environment

 

Introduction of modern office platforms (including Microsoft 365®)

 

2023

 

50%

 

 

 

Complete digitization of the troubleshooting, repair and maintenance of the technical systems on campus including the use of digital end devices

 

2023

 

25%

 

 

Establishment of efficient data management

 

Ongoing development of digital channels to make the flow of information for customers and employees more secure and efficient

 

2022

 

10%

 

 

 

Establishment of group-wide data management for current and future use cases (data analytics, machine learning, rapid prototyping)

 

2025

 

5%

 

 

 

Development of an integrated solution for mapping workflows including interfaces to existing systems

 

2025

 

10%

 

Infrastructure development and sustainable building

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Material Resources

 

Implementation of energy-efficient and sustainable building

 

Certification of selected sites according to the standards of the German Sustainable Building Council (DGNB), construction of selected buildings according to the Gold Standard

 

Ongoing

 

Ongoing

 

11

 

 

Implementation of life cycle cost analyses in the economic feasibility study for concrete new buildings

 

2026

 

0%

 

 

 

Creation of a database of measures with a high savings potential

 

2026

 

0%

 

 

Demand-oriented and economic development of the airport property

 

Development of AirSite West and the northern development zone

 

2021

 

100%

 

 

 

Further development of the LabCampus urban development concept and implementation of the LabCampus construction measures (e.g. Airport Academy)

 

2022

 

25%

 

 

 

Procurement of affordable living space for employees in coordination with the municipalities of the region

 

2025 (suspended due to Corona)

 

50%

 

Product quality and customer satisfaction

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Quality of Service & Passenger Experience

 

Assurance of quality and efficiency at the Munich Airport site

 

Stronger integration of sustainability criteria in the selection of future tenants

 

2023

 

10%

 

3,
9,
12

 

 

Best possible use of the current IT infrastructure in order to be able to ensure efficient guidance of travelers

 

2024

 

20%

 

 

 

Improved occupancy of space and streamlining and optimization of the center management portfolio

 

Ongoing

 

Ongoing

 

 

Assurance of higher hygiene standards

 

Integration of optimized hygiene measures (e.g. on-site checks) in the ongoing improvement process

 

Ongoing

 

Ongoing

 

 

 

Certification by Airport Health Accreditation and annual re-certification

 

Ongoing

 

Ongoing

 

 

Stronger integration of sustainability in the field of advertising

 

Use of sustainable materials for the production of advertising space as well as regional production (reduce shipping), use of air-filtering advertising space on giant posters, reuse and recycling of transparencies and tarpaulins as well as carbon offsetting as part of the product range

 

2023

 

25%

 

 

 

Reduction of waste products through greater use of digital advertising space, taking into account the high energy standard of digital advertising media

 

2023

 

30%

 

 

Sustainable product range for customers

 

Introduction of a license plate recognition system

 

2021

 

100%

 

 

 

Expansion of sustainable services in the airport’s portfolio of products and services

 

2023 (extended)

 

10%

 

Landside access and intermodality

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Intermodality

 

Medium-term improvement of rail access

 

Erdinger Ringschluss: first subproject – completing the Munich Airport tunnel

 

2021

 

100%

 

11

 

 

Development of an expanded ÜFEX concept for Munich Airport (Überregionaler Flughafen-Express)

 

2022

 

90%

 

 

 

Analysis of the possibilities of integrating Munich Airport into the synchronized German railway timetable

 

2022

 

70%

 

 

 

Erdinger Ringschluss: second subproject – complete construction of section to Schwaigerloh

 

2025

 

35%

 

 

 

Need-based support for the ABS 38 project (Munich-Mühldorf-Freilassing-Salzburg expansion), including the Walpertskirchener Spange subproject, to be expedited in accordance with needs

 

Ongoing

 

Ongoing

 

 

Integration of the mobility of the future

 

Establishment of structures to create a networked mobility

 

2022

 

20%

 

 

 

Provision of areas for autonomous parking in order to save time, optimize parking spaces and shorten travel times

 

Ongoing

 

Ongoing

 

 

 

Reduction of CO₂ emissions from vehicles through optimized traffic routing including optimized parking space utilization

 

Ongoing

 

Ongoing

 

Off-campus growth and development of new business fields

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Economic Development

 

Further development and expanded market access for subsidiary Munich Airport International

 

Standardization and optimization of process flows, development of process management and implementation of quality assurance measures

 

2022

 

70%

 

8,
9

 

 

Evaluation and development of a regional office in the Asia Pacific region

 

2022

 

80%

 

 

 

Driving forward innovation by supporting all Group units in market research and trend monitoring, evaluation and selection, as well as initiation and implementation of ideas

 

Ongoing

 

Ongoing

 

Sustainable destination management and marketing

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Sustainable Destination

 

Establishment of sustainable marketing

 

Step-by-step transformation of aviation marketing to «sustainable marketing» in the dimensions of event marketing, online marketing, social media, advertising media, print media

 

Ongoing

 

Ongoing

 

8,
12

 

Reduction of print products

 

Introduction of digital destination information (QR code), elimination of the analog information stands

 

2022

 

25%

 

Responsible use of resources

ACI Material Topics

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Material Resources
Water

 

Promotion of the circular economy

 

Business Case: uncovering the potential of materials that can be reused or recycled according to the circular economy and that enable savings

 

2022

 

90%

 

6,
7,
12,
13,
15

 

Plastic reduction

 

Development of a Group-wide concept for reducing the use of disposable plastics

 

2023 (extended)

 

10%

 

 

Responsible use of drinking water

 

Increased use of service water instead of drinking water through the construction of service water wells

 

2025

 

66%

 

 

Establishment, operation and continuous development of the environmental management system

 

Control of the group-wide environmental management system in accordance with EMAS and DIN EN ISO 14001 (including the topics of noise and noise abatement, water, soil, air, nature, species and climate protection)

 

Ongoing

 

Ongoing

 

Greenhouse gas (CO2) and air pollutant emissions

ACI Material Topics

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Climate Change
Local Air Quality

 

Carbon-neutrality by 2030

 

Further development of the renewable energy concept 2030 for energy supply based on renewable energy within the CO₂ strategy

 

2022

 

100%

 

7,
13,
17

 

 

Conversion of the exterior lighting and apron lighting to LED technology

 

2023 (extended)

 

90%

 

 

 

Optimization of energy efficiency in existing buildings

 

2025

 

53%

 

 

 

Green IT: New construction of a group data center including a concept for recovering waste heat

 

2025 (extended)

 

20%

 

 

 

Expansion of photovoltaic systems on building roofs and ground-mounted systems at and around the airport to 50 MWp

 

2029

 

2%

 

 

 

Operation of the vehicle fleet with regenerative energy supply

 

2030

 

32%

 

 

 

Implementation of the renewable energy concept 2030 with biogas joint venture, PV expansion, PPA projects and geothermal energy

 

2030 (extended)

 

10%

 

 

 

Use of air curtains to reduce heat losses

 

Ongoing

 

Ongoing

 

 

 

Baggage handling system: continuous, gradual replacement of old motors with newer, more efficient motors

 

Ongoing

 

Ongoing

 

 

Implementation of climate protection measures with cooperation partners

 

Introduction of sustainable aviation fuels («ReFuelEU Aviation»)

 

2021

 

100%

 

 

 

Fitting of all positions near the building in Terminal 1 with Pre-Conditoned-Air (PCA)

 

2025 (extended)

 

10%

 

 

 

Increased utilization rate of lower-emission PCA plants in Terminal 1 through scientific treatment

 

Ongoing

 

Ongoing

 

 

«Net Zero MUC 2050»

 

Development of a «Net Zero MUC 2050» concept based on the ACI’s Net Zero Carbon Initiative.

 

2022

 

40%

 

 

 

Implementation of the regional project «Climate Forest MUC» by transforming the forest at various locations in Bavaria with a project duration of 30 years

 

Ongoing

 

Ongoing

 

Biodiversity

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Biodiversity

 

Raise awareness of internal and external stakeholders regarding the issue of wildlife trafficking

 

Collaboration with external stakeholders on campus to develop a wildlife trafficking awareness campaign

 

2023 (extended)

 

10%

 

15

Dialog with social interest groups

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Noise & Quality of Life of Local Communities

 

Further development of the communication strategy

 

Implementation of a concept for communicating FMG’s strategic realignment

 

2022

 

30%

 

17

 

 

Integration of sustainability as a central component of the communication strategy

 

2023

 

30%

 

 

Creation of transparency and acceptance as well as ensuring a dialog based on partnership with all stakeholder groups of the company

 

Further development of stakeholder dialogue for political reporting requirements (Corporate Sustainability Reporting Directive)

 

2022

 

30%

 

 

Continuous awareness of corporate responsibility

 

Involvement in local and regional projects, for example support for cultural initiatives, sports clubs and educational institutes

 

Ongoing

 

Ongoing

 

 

 

Development of a catalog of criteria for sponsoring agreements

 

2023

 

25%

 

 

 

Optimization of the sustainability dialogue with the workforce through the new social intranet

 

2023

 

10%

 

 

 

Implementation of the «Environment Public Relations Concept», for example, publication of measurement results in real time (noise & air), transparent and comprehensive information on environmental topics via the website, participation in «BayernTourNatur» and «Munich Night of the Environment», maintenance and updating of the «Environmental Cycle Route»

 

Ongoing

 

Ongoing

 

Occupational health and safety

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Employee Experience & Engagement

 

Identification and assessment of mental health

 

Determination of mental stress and definition of suitable measures to reduce it

 

2022

 

40%

 

3,
8,
9

 

Maintaining the employability of personnel

 

Re-launch of Health Lounge AeroGround model project

 

2023

 

20%

 

 

Integration of occupational health and safety into management processes

 

Implementation of additional management-relevant key figures, design and introduction of new reporting systems and processes

 

2023 (extended)

 

75%

 

 

Use of automation processes to optimize occupational safety

 

Robotics: Development of a concept for the automation of processes in the ground handling service, in cooperation with the Fraunhofer Institut

 

2026 (extended)

 

25%

 

 

Improvement of occupational safety

 

Implementation of a project to raise awareness of behavioral occupational safety

 

2024

 

10%

 

 

 

Procurement of security guard and operational clothing with reduced thermal load

 

2022

 

55%

 

Employee recruitment and retention

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Employee Experience & Engagement

 

Strengthening of employer attractiveness – internally (employee retention) and externally (employer marketing)

 

Modernization and reorganization of the job evaluation and remuneration system for non-tariff employees

 

2023

 

10%

 

8,
17

 

 

Strengthening of the employer image in the region and nationwide

 

2025

 

10%

 

 

 

Strengthening targeted, internal communication through new formats and a new social intranet

 

Ongoing

 

Ongoing

 

 

 

Use of new formats in HR marketing, for example better candidate targeting and target group-specific recruiting campaigns for the technology and IT sectors

 

Ongoing

 

Ongoing

 

 

Employee awareness for integration of sustainability in the workplace

 

Promotion of sustainable behavior among the workforce (e.g. formation of car pools or use of local public transport, reduction of paper consumption, waste separation)

 

Ongoing

 

Ongoing

 

Competency management and employee development

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Economic Development

 

Ensuring excellent leadership

 

Development and implementation of training modules on the subject of «Leadership in crisis»

 

2022

 

90%

 

4,
8,
9

 

 

Establishment of a regular management dialogue

 

2022

 

20%

 

 

 

Development of a new qualification program for managers

 

2023

 

10%

 

 

Restructuring of the Group’s in-house training center

 

Redesign of the Airport Academy on the premises of LabCampus

 

2023 (extended)

 

75%

 

 

Qualitative and quantitative matching of employee requirements

 

Identification of qualification needs due to changes in tasks and preparation of development plans

 

2024

 

50%

 

 

Better organization and marketing of idea management

 

Use of a digital platform on which Group employees can make suggestions for improvements in all areas of the company

 

Ongoing

 

Ongoing

 

Equal opportunity and diversity management

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Employee Experience & Engagement

 

Establishment of diversity management

 

Development of measures similar to the various aspects of diversity set out in the Diversity Charter

 

2022

 

10%

 

5

 

 

Equal participation of men and women in management positions in the Munich Airport Group as defined in the objectives of the Group management report

 

2024

 

25%

 

Noise emissions and noise control

ACI Material Topic

 

Target

 

Measure

 

End of measure

 

Status

 

SDG

Noise & Quality of Life of Local Communities

 

Reduction of noise pollution from air traffic

 

Further development of noise- and emissions-based take-off and landing charges as an incentive to use lower-emission aircraft types at Munich Airport

 

2021

 

100%

 

3

 

 

Monitoring the noise reduction plan of the government of Upper Bavaria while protecting FMG’s interests

 

2021

 

100%

 

 

 

Design and further development of noise abatement strategies together with airlines and «Deutsche Flugsicherung» (including active and passive noise abatement, flight procedures, flight routes, landing charges, noise reduction measures)

 

Ongoing

 

Ongoing

 

 

 

Review of noise abatement measures within FMG’s remit from the noise action plan for Munich’s major airport drawn up by the government of Upper Bavaria.

 

Ongoing

 

Ongoing

 

 

Monitoring of aircraft noise

 

Aircraft noise monitoring using innovative technology and associated online communication in real time

 

Ongoing

 

Ongoing

 

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Responsibility

Airports Council International (ACI)
An international organization, headquartered in Montreal, which represents airport operators. Around 1,950 airports in almost all of the countries in the world are ACI members, including more than 500 airports in 55 European countries.

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