Innovation and idea management
Innovation management should systematically promote the innovation culture in the company and support the implementation of innovation projects. The main emphasis is on new services and products that contribute to the company’s economic success and strengthen its competitiveness.
For this purpose, Munich Airport uses a digital cross-departmental trend scouting platform, via which relevant market and technology trends are tracked and analyzed together with experts from the specialist departments. The goal is to identify trends early on that have the potential to change Munich Airport’s business and to identify development opportunities for new products and services. Trend management is also intended to provide focus and orientation as well as essential inputs for the Group’s strategy work.
Munich Airport also operates the digital idea management platform «InnovationPilot», which all employees can use to submit suggestions for improvements to internal processes as well as ideas for new types of services for customers and passengers. The platform is also used to launch open campaigns and surveys that also address external stakeholders.
Specific ideas that address trends of relevance for Munich Airport culminate in innovation projects, which are implemented jointly with the relevant departments and external partners up to the proof-of-concept stage. This also includes a number of ideas for digitalization and its commercial use.